Delivery Information

We offer free deliveries for purchases over HKD$600. Otherwise, there is a delivery fee of HKD$60. At the moment, we do not have worldwide delivery, and all deliveries could only be made within Hong Kong. We deliver to most locations except for some remote areas and outlying islands. Please contact our staff for details! 

We will only deliver on Monday to Friday, between 2:00pm to 9:00pm, except Public Holidays. If you require your order to be delivered outside of these times, please notify us ahead of time and we'll try our best to arrange it for you!

 

Terms & Conditions

1. We outsource our deliveries to external couriers, such as HK Pickupp. We do not guarantee any timeframe to our deliveries nor do we take responsibility to deliver within a timeframe. 

2. HK Brewcraft is not liable for any damages made by the delivery process, to any person or to any properties or possessions. 

3. As our products are fragile and perishable, we do not accept refunds as the product is no longer in its optimal condition. HK Brewcraft will replace any damages incurred to the products during the journey to the Buyer, however once the Buyer signs off on the order, HK Brewcraft will no longer be responsible for any damages incurred thereafter. 

4. All purchases relating to malts will be delivered the next Wednesday from the ordering date as they will be individually packed to ensure its freshness.